Contact Information

Last Updated: 13/07/2026

At Serene SRN, we're committed to providing excellent customer service and are always happy to assist with any questions about our products, orders or services.

Get in Touch

If you need assistance, please contact us using the details below:

Email: Iinfo@serene-srn.co.uk

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)
Saturday, Sunday & UK Public Holidays: Closed

Customer Support

We're happy to help with:

• Product inquiries

• Order updates

• Delivery questions

• Returns and refunds

• Wholesale inquiries

• General feedback

We aim to respond to all inquiries within 1–2 business days.

Social Media

You can also connect with us through our official social media channels for product updates, inspiration and announcements.

Instagram: @serene__srn
TikTok: @serene__srn

Business Address

Registered Business Address:

Serene London Ltd

71-75 Shelton Street, London,

WC2H 9JQ, United Kingdom

Please note that this address is not open to the public unless otherwise stated.

Wholesale & Business Inquiries

For wholesale opportunities, partnerships or other business inquiries, please contact:

Email: info@serene-srn.co.uk

Customer Feedback

Your feedback helps us improve. If you have any suggestions or comments about your experience with Serene, we'd love to hear from you.

Thank you for choosing Serene SRN.

Serene Scents, Tranquil Spaces